Account, licenses, and software
FAQ
TrigOne Mini & Kboard, Guide and FAQ ↗
Answers about free downloads, product licenses, Triggerpointed Apps, and billing.
01 / Access
Account and downloads
How do I start a Fire2 trial?
Create a free Triggerpointed account, download Fire2, and install it. The 14 days begin only when you activate the trial in Fire2. Registration and download do not start the trial.
Why do I need an account?
The account connects trials, purchases, subscriptions, license keys, and protected downloads. It is also required for free downloads such as Gritifier.
Where do I find software after purchase?
The Downloads page lists Fire2 and the published JSFX packages. Gritifier, PulseGrit Modulator and Kanecomat are free with a Triggerpointed account. Sign-in is required for downloads.
02 / Plans
Licenses and subscriptions
What is included in Triggerpointed Apps?
Solo, Studio, and Label cost 12, 26, and 60 EUR per month. They include Fire2 in the selected tier and 25, 100, or 500 E-Rechnung credits per month. Gritifier, PulseGrit, and Kanecomat REAPER JSFX are available with a free account.
What does a perpetual Fire2 license include?
Fire2 in the selected tier, without other paid products or eRechnung credits. Solo, Studio, and Label cost 79, 149, and 249 EUR once. Free JSFX versions are available separately.
How many devices can I activate?
For Fire2, Solo and Studio allow up to two devices; Label allows up to five.
03 / Billing
Prices and billing
How do payment and billing work?
The website shop displays product prices and uses Stripe Checkout. Subscriptions and one-time purchases are completed separately.
Is VAT shown?
Billing is in EUR. Under § 19 UStG, no VAT is shown. The notice appears in the shop and on the corresponding receipts.
Can I pay for a subscription and perpetual license together?
No. Stripe treats recurring and one-time Prices as different Checkout modes. Complete the subscription and one-time purchase separately.
04 / Fire2
Technical use
Does Fire2 support ISO and checksum workflows?
Yes. Fire2 supports ISO handling, reporting, and checksum or MD5 verification before delivery. Exact module availability depends on the tier.
Can I use Fire2 offline?
Yes. After activation, Fire2 is designed for offline sessions. A connection is required for download, initial activation, and account management.
Where are accounts and shop data operated?
Triggerpointed production services run in Germany. Details about processing, retention, and your rights are in the Privacy Policy.
Still open?