Support · A clear next step

Support

Download software, find a guide, or get help with your license.

Send a concrete question
01 Downloads

Current Fire2 release, previous versions, and approved JSFX packages.

02 User Guides

Quick Start, delivery checklist, licensing overview, and practical Field Notes.

03 Licensing

Trial, activation, device changes, and the difference between subscription and perpetual.

04 FAQ

Short answers about accounts, downloads, Fire2, billing, and hosting.

01 / From problem to route

Choose your next step

  1. 01
    You need the current Fire2 release

    Open Downloads and sign in or create a free account.

    Downloads ↗
  2. 02
    Fire2 does not start, activate, or license as expected

    Check the licensing overview first. For an enquiry, include the product version, macOS version, and exact step. Never send licence keys.

    Licensing overview ↗
  3. 03
    You want to understand a workflow

    The guides begin with the task: first Fire2 run, delivery review, or technical handoff.

    Open User Guides ↗
  4. 04
    The case does not fit a category

    The contact form carries product or service context directly to the right place.

    Contact Triggerpointed ↗

02 / By product

By product

Choose your product for guides, downloads, and the right contact.

Still unresolved?

Contact support